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Warehouse | Customer Service Personnel - Alexandria NSW

Mosmann Australia

Working within an Ecommerce fashion business you will focus on driving exceptional customer service for all online customers, The successful candidate will be responsible for receiving incoming calls, emails and general order processing and assist in the smooth running of our day to day warehouse operations.

This important role includes the following responsibilities:

  • Assisting customers with their queries received via telephone and email

  • Picking, packing and dispatch of orders

  • Liaise with third party warehouse and in-house logistics team to ensure online orders are dispatched and returns processed on time

  • General warehouse duties

  • Receiving stock deliveries

  • Light packing and shelving stock

  • Inventory control

  • General administration tasks

  • Upload products and inventory including product descriptions to online shop

 The ideal candidate will need

  • Friendly attitude

  • Be extremely reliable and honest

  • Ability to work independently and as a team player

  • Must have a 'can do' attitude

  • Excellent multitasking skills

  • Excellent organisational skills

  • Exceptional communication skills, both written and verbal with a positive and upbeat attitude

  • Strong attention to detail

  • Must be a quick thinker and have good problem-solving skills.

 Required Experience

  • Excellent computer skills


  • Experience in customer service, preferably in an online store environment
1 year experience in a similar role 


Job Type:

  • full-time 

Hours:

  • Flexible

Job Location:

  • Sydney, Alexandria 2015


How to apply

If you feel you have the skills and experience needed to succeed in this role, we would love to hear from you.

Please email us your CV at: careers@mosmann.com.au

 

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